Consumer protection and sales promotion

Consumer information and product safety:

• Advice on consumer information, statutory and commercial warranties, and mediation;
• Product and service quality and safety. Management of compliance and market withdrawal procedures.

Unfair, misleading or aggressive commercial practices

Sales promotions:

• Approval of promotional activities, sales and advertising campaigns;
• Comparative advertising;
• Producing the rules for games, prize draws and competitions.

Unfair contract terms

• Drafting and analysis of GTC and contracts entered into with consumers or non-business contract partners.

E-commerce

Assistance during visits and inspections by government departments (DGCCRF/DIRECCTE/DDPP)

Assistance in the event of proceedings before civil, criminal or administrative courts

Reference Lawyer (s):

• Marine CLEMENT
• Yohann TOREAU